Insights & competitors
DoctorsGPT reads every review, message and survey answer, finds the reasons behind complaints, scores each branch and shows how you compare with clinics nearby. A summary reaches you every week.
In short
DoctorsGPT reads every review, chat and survey answer and tags what it is about, such as waiting time, reception, the doctor's care or billing. It shows the main causes of complaints by branch and week, a feedback score for every branch, how you compare with clinics nearby, and the staff patients praise by name. A weekly summary arrives on WhatsApp or by email.
Every review, message and survey answer is tagged by what went wrong: waiting time, reception, the doctor's care, cleanliness, billing and more. See the main causes by branch, week and time of day.
Each branch gets a score out of 100 from its star rating, how many reviews get a reply, how fast the reply comes and how happy patients sound. See who slipped and what would lift them most.
Add the clinics your patients compare you with, or find them around each branch. DoctorsGPT follows their public ratings, reviews and posts, and tells you each week where you lead and where you trail.
Insights & competitors
Book unannounced visits for a branch, then record scores for welcome, waiting, doctor communication and cleanliness, with photos.
Totals and the branches that need attention, sent every week to the people you choose.
Pick blocks and a period, then send the report on a schedule by email or WhatsApp, or save it as a PDF.
Ready charts grouped by the question they answer, each with a one-line note on what changed.
Ask what to fix first this week and get the answer from your own reviews and surveys.
Your share of local Google searches against the clinics near each branch.
What unhappy patients may no longer spend with you in the coming months, for roles that see money.
How many unhappy patients came back after your team followed up with them.
See when patients name another clinic in their reviews and messages.
Your AI team
They work inside the limits you set, and ask before anything important.
Data & reports
Answers any question about your clinic in plain words and real numbers: revenue by service, your busiest days, patients who did not come back, and more.
Marketing
Plans a week of posts for every branch and writes them with pictures, replies to Google reviews in your voice, and builds offers that bring patients back.
How it works
Link Google and your chats, and switch on the post-visit survey. Every answer is read and tagged.
Add competitors by name or Google Maps link, or find them around each branch.
Choose who receives it on WhatsApp or by email, and start with the branch that needs you most.
Keep exploring
FAQ
Still have a question? Our team replies within one business day.
Only from public sources: the clinic's Google Maps listing and reviews, and its public Instagram, TikTok and Facebook posts. No patient records are involved, and every number comes from that data, not from AI guesses.
From four parts: the star rating, adjusted so branches with few reviews are rated fairly; the share of reviews and messages that get a reply; how fast the first reply comes; and how positive patients sound. You can change how much each part counts.
An unannounced visit to a branch by an auditor posing as a patient. You book it in DoctorsGPT, then record their scores for welcome, waiting time, doctor communication, cleanliness and brand standards, with notes and photos, and approve the report.
Yes. Similar clinics shows where you stand against anonymised clinics of your specialty in your region, on rating, reply speed and more. It appears only once enough clinics share data, so no single clinic can be identified.
Anyone you choose: teammates, extra email addresses or WhatsApp numbers. Teammates see the branches their role allows, and you pick the day, the time and the period it covers.
No. They come from what patients tell you: reviews, messages, survey answers and QR feedback, plus your mystery visits. Phone numbers, emails and card numbers are removed before any text is sent to the AI.